Operations Manager Job at Fidelity Services Group in Sasolburg 2026

Operations Manager Career Opportunity at Fidelity Services Group Sasolburg in the Cash In Transit Industry

The security and cash management industry continues to offer rewarding career opportunities for experienced professionals across South Africa. One of the latest opportunities available is the Operations Manager position at Fidelity Services Group in Sasolburg, Free State.

This permanent position is ideal for individuals with strong leadership abilities, operational management experience, and a background in the Cash in Transit industry. The role focuses on ensuring efficient branch operations while maintaining high standards of service delivery, compliance, and client satisfaction.

About the Operations Manager Role

The Operations Manager will oversee the daily management of Cash in Transit operations at the Sasolburg branch. This position plays a key role in ensuring that operational activities run smoothly, clients receive quality service, and teams perform effectively.

The successful candidate will work closely with management, operational staff, and clients while maintaining compliance with company procedures and industry regulations.

Job Details

Position: Operations Manager

Company: Fidelity Services Group

Location: Sasolburg

Job Type: Permanent

Closing Date: 30 June 2026

Industry: Security and Investigations

Functional Area: Operations

Key Responsibilities

The Operations Manager will be responsible for a wide range of operational and management duties, including:

Managing all Cash in Transit operational activities within the branch
Ensuring clients receive services according to contractual agreements
Maintaining strong relationships with clients and stakeholders
Managing employee performance and staff retention
Supporting risk management initiatives
Ensuring operational administration is completed accurately and on time
Monitoring vehicle accountability and operational readiness
Reporting mechanical issues and operational incidents
Supporting accident prevention and incident management
Coordinating with management and branch personnel
Handling HR and employee relations matters
Managing Cash in Transit schedules and movement procedures
Ensuring compliance with quality management standards

Minimum Requirements

Candidates interested in this opportunity should meet the following requirements:

Clear criminal record
PSIRA accreditation with a minimum Grade C qualification
Cash In Transit (CIT) Certificate
Firearm competency for business purposes with a minimum handgun qualification
Computer literacy
Valid driver’s license
Own reliable transport
Strong leadership and organisational skills
Ability to work under pressure
Willingness to work irregular hours
Clear disciplinary record

Advantageous Qualifications and Experience

The following experience may strengthen an application:

Five or more years of experience in the Cash in Transit industry
Previous supervisory or management experience
Knowledge of HR and Industrial Relations processes
Familiarity with ISO9001:2015 quality management standards
Experience using Transtrack systems
Client relationship management experience
Operational planning and scheduling expertise

Skills That Can Help You Succeed

Employers in the security industry often seek candidates who possess strong operational and leadership skills. Key competencies for this role include:

Leadership and team management
Communication skills
Customer service orientation
Problem solving abilities
Planning and organisation
Attention to detail
Time management
Decision making
Conflict resolution
Relationship building

Salary Expectations

While a salary range has not been publicly listed for this position, Operations Managers within the security and Cash in Transit sector in South Africa often earn salaries based on experience, qualifications, branch size, and operational responsibilities.

Additional benefits may vary according to company policies and operational requirements.

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Who May Be Suitable for This Role?

This opportunity may be suitable for candidates who:

Have previous Cash in Transit experience
Have supervised operational teams
Enjoy working in a structured environment
Can manage multiple priorities simultaneously
Have strong client service skills
Are comfortable handling operational compliance requirements
Possess strong leadership qualities

Application Preparation Tips

Before submitting an application, consider the following:

Ensure your CV is updated with your latest experience.
Include all relevant security qualifications and certifications.
Highlight supervisory or management experience.
Clearly list PSIRA accreditation details.
Include valid firearm competency certifications.
Mention any experience with quality management systems or operational software.
Double-check contact information to ensure accuracy.

Why Operations Management Remains an Important Career Path

Operations Managers play a critical role in ensuring businesses run efficiently. In the security and cash management sector, these professionals help coordinate teams, maintain service standards, manage risks, and support client satisfaction.

As companies continue to focus on operational excellence, experienced managers remain valuable contributors to business success. Roles such as this provide opportunities for career growth while developing expertise in leadership, logistics, compliance, and service delivery.

Professionals with strong operational knowledge and industry experience often find opportunities across security, logistics, transportation, facilities management, and related sectors.